Sankra Casino Terms and Conditions

Welcome to Sankra Casino. By accessing our website at sankra.com and using any of our services, you agree to be bound by the terms and conditions set out on this page. We encourage you to read this document carefully before registering an account, making a deposit, or placing any bets. At Sankra Casino, we are committed to operating a transparent and fair gaming environment for all of our players. These terms govern your use of our platform and outline the rights and responsibilities of both you and us as the operator.

1. General Provisions

Our platform is operated under a Curaçao Gaming Licence, and we are committed to maintaining full compliance with applicable gaming regulations. By completing the Sankra register process and creating an account, you confirm that you have read, understood, and accepted all terms stated herein. We reserve the right to update or amend these terms at any time, and continued use of our services following such changes constitutes your acceptance of the revised terms.

• You must be at least 18 years of age to use our services
• You must reside in a jurisdiction where online gambling is legally permitted
• You may only hold one account on our platform at any time
• You agree to provide accurate and truthful information during registration
• We reserve the right to suspend or terminate accounts that violate our terms

2. Account Registration and Eligibility

To use our services, you must complete the Sankra sign in process by creating a verified account. We require accurate personal information during registration, including your full name, date of birth, email address, and payment details. At SankreCasino, we take identity verification seriously — you may be required to submit documentation such as a government-issued ID before any withdrawal is processed.

2.1 Account Security

You are responsible for maintaining the confidentiality of your Sankra login credentials. We strongly advise against sharing your password with any third party. If you believe your account has been compromised, please contact us immediately at support@sankra.com. We cannot be held responsible for losses resulting from unauthorised access to your account where you have failed to protect your login details.

2.2 One Account Policy

At Sankra Casino, we strictly enforce a one-account-per-player policy. Creating duplicate accounts may result in immediate suspension, forfeiture of bonuses, and withholding of pending withdrawals. If we identify multiple accounts linked to the same individual, we reserve the right to merge or close such accounts at our discretion.

3. Bonuses and Promotions

Our Sankra welcome bonus offers new players 100% up to €1,000 plus 200 free spins on their first qualifying deposit of at least €20. The Sankra free spins are distributed in batches of 20 spins per day over 10 days, and each batch must be used within 24 hours or it will expire. We make the first batch available immediately after your qualifying deposit is confirmed.

3.1 Wagering Requirements

All bonus funds are subject to wagering requirements. At SankreCasino, we apply a 35× wagering requirement on the combined bonus and deposit amount. Winnings from our Sankra free spins are subject to a 40× wagering requirement. You must fulfil all wagering requirements within 10 days, after which any remaining bonus balance will be removed from your account.

3.2 Bonus Terms and Restrictions

• Maximum bet while a bonus is active: €5 per spin or round
• Maximum cashout from bonus winnings: 6× the bonus amount received
• The Sankra bonus must be activated before placing any bets
• Bonuses cannot be combined with other active promotions
• Withdrawing funds before completing wagering will result in cancellation of the bonus
• We may withdraw, modify, or cancel any promotion at our discretion
• We may deny bonus eligibility if we suspect abuse or fraudulent activity

In addition to the welcome offer, we provide ongoing promotions including a Weekly Reload of 77% up to €700 plus 50 free spins, a Weekly Cashback of 15% up to €3,000, and a Weekend Reload Bonus of 50% up to €700 plus 50 free spins. Our Sankra promo code offers may be made available through our promotional channels from time to time.

4. Deposits and Withdrawals

At Sankra Casino, we support a wide range of payment methods including Visa, Mastercard, Bank Transfer, Paysafecard, Skrill, Revolut, Rapid Transfer, and multiple cryptocurrencies including Bitcoin, Ethereum, Litecoin, Cardano, USDT, and USDC. Our minimum deposit and withdrawal amount is €10. We process withdrawals within up to 3 business days pending time, with cashout speeds ranging from 0–24 hours for e-wallets, 3–5 days for cards, and 5–7 days for bank transfers.

4.1 Withdrawal Limits

We apply a maximum withdrawal limit of €10,000 per day. Higher limits may be available to members of our VIP programme. We reserve the right to carry out additional verification checks before processing any withdrawal, particularly for large amounts or where identity verification has not been fully completed.

5. Responsible Gaming

We are deeply committed to promoting responsible gambling at Sankra Casino. Our platform provides tools including deposit limits, session time reminders, self-exclusion, and cooling-off periods. We strongly encourage players to make use of these tools if they feel their gambling is becoming problematic. If you wish to self-exclude, please contact our support team via live chat or at support@sankra.com.

6. VIP Programme

Our multi-level VIP programme is designed to reward consistent and active players. At SankreCasino, we offer at least five VIP tiers, with meaningful benefits beginning from Level 3 and above. From Level 4 onwards, players receive a dedicated personal VIP manager, higher withdrawal limits, personalised offers, and enhanced cashback rates. We designed this system to recognise and reward loyalty among our most engaged players.

7. Mobile Application

Our Sankra mobile app is available for both iOS and Android devices, giving players full access to our game library on the go. The Sankra android app and Sankra iOS app can be downloaded directly from our website. Our full library of 7,887+ games is accessible via the Sankra app, including slots, live dealer tables, crash games, and sports betting.

8. Sports Betting

We offer a comprehensive sportsbook covering over 25 sports including football, basketball, tennis, ice hockey, table tennis, and various esports markets such as Counter-Strike, Dota 2, Valorant, and League of Legends. At Sankra Casino, we also offer a Sportsbook Welcome Bonus of 100% up to €200 and a Sportsbook Cashback Bonus of 10% up to €500. Sports betting is subject to separate terms and conditions that govern bet settlement, void bets, and applicable restrictions.

9. Intellectual Property

All content on our website, including graphics, logos, software, and game content, is the property of Sankra Casino or our licensed providers. You agree not to copy, distribute, modify, or reproduce any content from our platform without our prior written consent. Unauthorised use of our intellectual property may result in legal action.

10. Limitation of Liability

We provide our platform and services on an "as is" basis. At SankreCasino, we do not guarantee uninterrupted access to our services and are not liable for losses arising from technical failures, service interruptions, or third-party issues beyond our control. Our total liability to you in connection with your use of our services shall not exceed the amount deposited by you in the relevant period. Gambling involves risk, and we strongly advise players to only wager amounts they can afford to lose.

11. Governing Law and Disputes

These terms and conditions are governed by the laws applicable under our Curaçao Gaming Licence. Any disputes arising from your use of our services should first be submitted to our customer support team via live chat or at support@sankra.com. We are committed to resolving disputes fairly and promptly. If a resolution cannot be reached through our internal process, you may escalate the matter through the appropriate regulatory body.

12. Contact Us

If you have any questions about these terms, please do not hesitate to get in touch. Our support team is available 24/7 via live chat on our website or by email at support@sankra.com. At Sankra Casino, we are always here to help and ensure your experience on our platform is safe, fair, and enjoyable.